Hotels in Norwich | Holiday Inn Norwich City

Holiday Inn Norwich - City
Carrow Road,
Norwich, Norfolk
NR1 1HU, United Kingdom

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Frequently asked questions


What time is the restaurant open?
From 6.30pm to 9.30pm  

What time can I order from the lounge menu?
You can order from the lounge menu all day, up until 10.00pm

Where is the nearest petrol station or supermarket?
Morrisons supermarket is across the road from the hotel and also has a petrol station.

Do you cater for vegans or gluten-free?
We do cater to most dietary requirements including vegan and gluten-free.

Is there free parking?
No. The parking is £5.95 per car per night. 

Do you have a loyalty programme?
Yes - IHG

Is there a cash machine on site?
No, the nearest cash machine is at Morrisons Supermarket across the road..

Do you have a swimming pool?
No. But we have access to one across the road which is free of charge to hotel guests.

Can I check-in late at night or very early in the morning?
Check-in is from 2.00pm, earlier check-in cannot be guaranteed. The hotel reception is manned 24 hours a day.

Hotel Smoking Policy?
Smoking is strictly prohibited throughout all public areas and bedrooms.  The use of E-cigarettes throughout our hotel is prohibited, in both public areas and guest bedrooms.  A £100 charge will apply to anyone found smoking in a bedroom.

Do you have internet access?
Yes, we do have internet access throughout the hotel.

Is there a hairdryer in all rooms?
Yes, all bedrooms have a hairdryer.

Do you have an ironing board in all rooms?
Yes, all bedrooms have an ironing board and iron

Can I get room service?
Yes, room service is available, after 10.00pm it is sandwiches only and a tray charge of £4.50 will apply.

Does your hotel have a lift?
Yes, we have two lifts to all six floors.

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